PCI Frequently Asked Questions

What is the 'PCI DSS'? To whom does PCI apply? What if a Merchant refuses to cooperate? What does a merchant have to do in order to satisfy the PCI requirements? What is the 'Self-Assessment Questionnaire'? What is the 'SAQ'? What is meant by 'Compliance'? What is meant by 'Validation'? How are the different Merchant Levels defined? What meant by 'Remediation'? Is PCI a government program? Is it a law? Are Merchants required to use the tools provided through this web-site to fix any Compliance problems? If a merchant does not have Internet access what options do they have to complete SAQ forms? What is the Fix-It Plan?

Complete Merchant Solutions is a Registered ISO of Commercial Bank of California, Los Angeles, CA; Chesapeake Bank, Kilmarnock, VA; and Deutsche Bank AG, New York, NY.
American Express requires separate approval.

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